Manual PAIA

Este documento encontra-se atualmente disponível em inglês; a tradução oficial para português está pendente. / This document is currently available in English; the official Portuguese translation is pending.

Última atualização: [DATA]. Manual emitido nos termos da Secção 51 do Promotion of Access to Information Act 2 de 2000 (PAIA) da África do Sul.

1. Purpose of this manual

This manual is published so that members of the public can understand what records SR Prático holds and how to request access to them, in line with our obligations as a private body under PAIA.

2. About SR Prático

SR Prático (registration number [CIPC Registration No.]) is a private company providing carpentry & joinery, borehole & solar, equipment rental & servicing, Bloco Forte building materials, and procurement & sourcing services across Mozambique and South Africa. Registered address: [Registered Physical Business Address].

3. Information Officer

Nome: [Nome do Responsável pela Informação]
Email: [infoofficer@srpratico.com]
Telefone: [Número de Telefone do Escritório]
Endereço Físico: [Endereço Físico Registado]

4. Records we hold

In the ordinary course of business, SR Prático holds records including company registration, tax and compliance records; client and supplier contracts, quotes and invoices; employee and HR records; financial and accounting records; health, safety and site-operations records; and marketing and website records (see our Política de Privacidade).

5. How to request access to a record

Complete a written request specifying the record sought; provide proof of identity (and authority, if requesting on someone else's behalf); state the right you are seeking to exercise if applicable; and submit it to the Information Officer above, or via the Information Regulator's Form 2 (PAIA request form).

6. Fees

A request/access fee may be payable per PAIA regulations. We will notify you of any fees before processing.

7. Response timeframes

We will respond within 30 days of receipt, notifying you in writing of the decision, reasons for any refusal, and your right to appeal.

8. Grounds for refusal

Access may be refused on grounds permitted under PAIA (e.g. third-party privacy, legal privilege, commercial prejudice), with the specific section cited.

9. Appeals and complaints

complaints.IR@justice.gov.za, or inforegulator.org.za.

10. Availability

This manual is available on this page free of charge, and a copy can be requested from our Information Officer.